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Return Policy: Trading Card Products
At Card Trooper Games, we understand the excitement and thrill of collecting trading cards. However, due to the volatile nature of the trading card market, all sales and preorders on trading card products are considered final. We have implemented this return policy to ensure fair and consistent treatment for all our customers.
1. Final Sale Policy:
1.1 All sales and preorders of trading card products, including singles, booster packs, boxes, and special edition sets, are considered final once the transaction is completed.
1.2 No returns, exchanges, or refunds will be accepted for trading card products unless they are damaged upon arrival, or there is an error in the fulfillment of the order by our team.
2. Damage or Error in Fulfillment:
2.1 If you receive trading card products that are damaged during transit or there is an error in the fulfillment of your order, please contact our customer support team within three of receiving the product.
2.2 To initiate a claim for damaged or incorrectly fulfilled products, you must provide clear photographs or videos of the damaged items and the packaging they arrived in.
2.3 Our customer support team will review your claim and, if approved, provide further instructions on how to proceed. This may include returning the damaged or incorrect item(s) for a replacement or refund.
3. Condition of Trading Card Products:
3.1 We take utmost care to ensure that trading card products are accurately described and their condition is clearly stated before purchase.
3.2 Please review the product descriptions, images, and condition notes carefully before making a purchase. If you have any questions or concerns regarding the condition or authenticity of a trading card product, please contact our customer support team for clarification before placing an order.
3.3 We cannot guarantee specific card conditions, such as mint or near mint, as the grading of trading cards can vary among collectors and third-party grading services.
4. Volatility of the Trading Card Market:
4.1 The trading card market is highly volatile, and values of cards can fluctuate significantly over time.
4.2 We do not offer returns, exchanges, or refunds based on changes in market value or perceived value fluctuations of trading card products.
4.3 We recommend conducting your research and due diligence before making a purchase to ensure you are satisfied with the item and its potential long-term value.
5. Modifications to the Return Policy:
5.1 Card Trooper Games reserves the right to modify or amend this return policy at any time without prior notice. Any changes made will be effective immediately upon posting the updated policy on our website.
5.2 It is the customer's responsibility to review the return policy periodically for any changes or updates.
By making a purchase or placing a preorder with Card Trooper Games, you acknowledge and agree to abide by the terms and conditions stated in this return policy. If you have any questions or concerns regarding this policy, please contact our customer support team for assistance.
For any questions please reach out to us at firstname.lastname@example.org (response times may vary depending on the volume of inquiries)